DESIGNER- CONVERSATIONAL ARTIFICIAL INTELLIGENCE

Description

Come play a key role in building the future of Digital products for MIR and clients of MIR! Everyone wants to be part of a transformational team – and that’s exactly what we’re building. A team that innovates and a team that wins. 

At MIR we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking and are focused on delivering impact with everything they do. Our impressive collection of assets includes media properties, sports teams, sports events & production, venues, e-commerce platforms and a close connection with our Connected Home and 5G Wireless team. Collectively, we touch 30-million of Canadians every month! 

Not only is our business strong, but so is our culture. We genuinely care about each other and working in an environment that allows each of us to bring our best authentic selves to work. That starts with our firm commitment to a diverse, inclusive and safe workplace. We’re also dedicated to giving back by using our media megaphone to help Canadians who need it most. Our team is All IN on diversity and inclusion – find out more at www.allinforequity.ca.

 As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficiently. 

Are you up for the challenge and the fun?  If so, consider the following opportunity.

[NOTE: Only Canadian Citizens OR Permanent Residents of Canada and those legally allowed to work in Canada may apply]

What You Will Do:

• Help determine coding standards along with the senior development team and oversee consistent adoption by developers
• Work in a small team with Startup mentality to write high quality code
• Develop and recommend solutions by comparing advantages and disadvantages of different approaches
• Collaborate with the development team, support, and business on day-to-day development requests and support
• Collect and  document  users’ requirements;  use case scenarios when required
• Lead solution designs, including planning and coordinating  architecture proposals and creates high-level design documents
• Test and conduct code reviews;
•  Mentor and coach the larger team;
• Provide objective feedback to consultants and development partners to ensure proper execution of projects.
• Proactively engage with all areas of the organization to identify interdependencies, mutually beneficial goals, and opportunities for improving Virtual Assistant & Chat.
• Establish team metrics for measurement of engineering and performance and a consistent, regular process for assessment and improvement.
• Relentlessly strive for a consistent and excellent development processes to deliver high quality software, in rapid iterations, for business partners in multiple teams.
• Collaboratively elevate projects and ideas that are not your own.

 What You Will Bring:

• Bachelor’s degree in Computer Science, Engineering or any combination of education and experience, which would provide an equivalent background.
• 8+ years of professional software development experience with web technologies/full stack
• 3+ years of experience in Python
• Experience in designing/developing user-centric conversation experiences involving chat/text, voice, vision, AR/VR on Windows or Linux platforms
• Strong understanding of the NLP space and Voice based processing (Natural language Processing, understanding, sentiment analysis, Intent classification, dialogue flows, personality insight, Text to Speech, Speech to Text)
• Prior knowledge and hands-on experience utilizing platforms like Microsoft Bot Framework, Amazon Lex, Google Dialogflow, Tensorflow, IBM Watson, AWS APIs, Rasa or other programs.
• Experience in conceiving and delivering fantastic end-to-end cross-channel experiences with an appreciation of flow, context, micro-interactions, multi-modal possibilities, performance and tone for multiple customers
• Solid understanding of conversational dialog systems, natural language processing (NLP) fundamentals, and machine learning.
• Experience with ML and NLU frameworks in Python (ie. NumPy, PyTorch, Spacy, Huggingface etc.) and MLOps practices is highly preferred.
• Experience building and deploying voice or text conversational flows.
• Experience with RASA implementation an added advantage

 Here’s what you can expect in return:

• Competitive $90,000 annual salary working 37.45 hours /week and up to 10% annual performance bonus 
• A manager who deeply cares about your development and long-term career at MIR
• A team that trusts and wants to win together
• Smart and accomplished colleagues who are focused on both the “what” and the “how” 

How to Apply

Please send in your applications consisting of a detailed resume and a cover letter by e-mail addressed to the Human Resources Coordinator at 

Nora.sagharian@mir-services.com

Job Categories: Information Technology. Job Types: Full-Time.

No views yet

Apply for this Job